I first saw Dr. Shenouda after experiencing a chemical burn on one of my eyes. I was able to get right in as a walk in, and receive the treatment I needed. Later, I went back for a full exam, and was well-treated by his optician Cheryl, during the fitting of my glasses. I received a thorough exam from Dr. Shenouda, and have an understanding of the eye issues I am dealing with. This was a positive experience for me.